RingCentral
This page contains the setup guide and reference information for the RingCentral source
Prerequisites
Auth Token (which acts as bearer token), account id and extension id are mandate for this connector to work, Account token could be recieved by following (Bearer ref - https://developers.ringcentral.com/api-reference/authentication), and account_id and extension id could be seen at response to basic api call to an endpoint with ~ operator. Example- (https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/business-hours)
Setup guide
Step 1: Set up RingCentral connection
- Get your bearer token by following auth section (ref - https://developers.ringcentral.com/api-reference/authentication)
- Setup params (All params are required)
- Available params
- auth_token: Recieved by following https://developers.ringcentral.com/api-reference/authentication
- account_id: Could be seen at response to basic api call to an endpoint with ~ operator.
\ Example- (https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/business-hours) - extension_id: Could be seen at response to basic api call to an endpoint with ~ operator.
\ Example- (https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/business-hours)
Step 2: Set up the RingCentral connector in Airbyte
For Airbyte Cloud:
- Log into your Airbyte Cloud account.
- In the left navigation bar, click Sources. In the top-right corner, click +new source.
- On the Set up the source page, enter the name for the RingCentral connector and select RingCentral from the Source type dropdown.
- Enter your
auth_token, account_id, extension_id
. - Click Set up source.
For Airbyte OSS:
- Navigate to the Airbyte Open Source dashboard.
- Set the name for your source.
- Enter your
auth_token, account_id, extension_id
. - Click Set up source.
Supported sync modes
The RingCentral source connector supports the following sync modes:
Feature | Supported? |
---|---|
Full Refresh Sync | Yes |
Incremental Sync | No |
Replicate Incremental Deletes | No |
SSL connection | Yes |
Namespaces | No |
Supported Streams
- user_business_hours
- company_business_hours
- callblock_settings
- blocked_allowed_phonenumbers
- forwarding_numbers
- company_call_handling_rules
- user_call_records
- user_active_calls
- call_monitoring_groups
- call_queues
- call_record_settings
- greetings
- ivr_prompts
- fax_cover
API method example
GET https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/business-hours
Performance considerations
RingCentral API reference has v1 at present. The connector as default uses v1.